Support packages
Choose the Microsoft 365 help you need.
Choose a fixed-value support package for a clear Microsoft 365 outcome. Scope and any extra work are confirmed before we start.
Microsoft 365 Quick Help
For one focused Microsoft 365 question or a small remote support request with clear boundaries.
- Remote support session
- One focused support request
- User, mailbox, Outlook, or Teams check
- Password, access, or MFA direction
- Concrete next step or fix
- Short handover
Microsoft 365 Support Block
For several Microsoft 365 changes, account checks, or practical support in one scoped block.
- Multiple user or mailbox changes
- Outlook, Teams, and account support
- License and account review
- MFA and security check
- Shared mailbox or alias setup
- Clear notes and handover
Microsoft 365 Improvement Check
For a broader Microsoft 365 review, cleanup, security check, and prioritized improvement advice.
- Microsoft 365 cleanup
- Security and MFA review
- Teams and SharePoint basic review
- License and account recommendations
- Prioritized improvement list
- Follow-up advice
Need something else?
Use custom onboarding for migrations, larger teams, urgent requests, or more complex Microsoft 365 environments.
How it works
Simple request, focused remote support.
1. Tell us what you need
Describe the issue, number of users, urgency, and current Microsoft 365 situation.
2. We confirm the right package
We check whether Quick Help, a Support Block, an Improvement Check, or custom support fits best.
3. We handle it remotely
We make the agreed changes, test everything, and hand over clearly.
Common problems
This is for you if Microsoft 365 feels harder than it should.
Need Microsoft 365 support?
Start the onboarding and tell us what you need. We will guide you to the right package.